All our products are MADE TO ORDDER FOR YOU so please wait for them to arrive …Â they will get thereÂ
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Shipping Policy
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Estimated shipping delivery times:
- For Items made in the USA:
USA: 3-5 business days after fulfillment  Covid Times 5-8 days
Canada: 5-10 business days after fulfillment Covid Times 10-15 days
World: 10-20 business days after fulfillment Covid Times 25-60 days
- For items made in Europe:
Europe: 3-8 business days after fulfillment Covid Times 15-30 days
Americas: 7-18 business days after fulfillment Covid Times 25-45 days
World: 10-21 business days after fulfillment Covid Times 30-60 days
NOTE THAT MOST ITEMS CAN BE MADE BOTH IN EUROPE AND IN THE USA SO THE SHIPPING IS USUALLY QUITE SHORT
- For Items sent from ChinaÂ
USA: 15-28 business days Covid Times 20-40 days
Canada: 15-28 business days Covid Times 40-60 days
Europe: 12-21 business days Covid Times 20-40 days
Possibility to pay extra for expedited shipping , We are not responsible for any customs fees.
Your order will be sent out on average within 3 – 7 days of ordering.
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International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Returned by the shipping carrier
If the carrier is not able to deliver the items to the provided address, they will return them to us. Most commonly it’s referred to as the ‘wrong address’. It happens if you provide an address that is considered insufficient by the courier. Be extra careful with apartment numbers and zip codes!
Another reason items are returned by the carrier is that they were ‘unclaimed’. If you do not collect the item at the local post or a different pickup location, it will be returned. In most cases, the shipment will be returned to our facility as it is the default return address. We won’t be able to reship the returned items. Shipments not picked up and returned to the factories have a 99% of getting lost so we will not be able to reship or refund these forgotten orders. It is your responsibility to go pick up your order at the post office if you were not here at the time of delivery …. We are bound by a simple contract manufacturing and shipping the products to you … once the item has been scanned in your area’s post office it is under your responsibility .
Order never arrived:
If your order didn’t end up arriving, be sure to let us know before 30 after the estimated time of arrival !
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [email protected] noting your order number. We’ll see what can be done.
once the item has been scanned in your area’s post office it is your responsibility to file a claim with your postal services if you haven’t received it.
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Returns policy
MOST IMPORTANTLY PLEASE CONTACT US PRIOR TO RETURNING ANY ITEM.
ANY ITEM RETURNED WITHOUT OUR PRIOR CONSENT WILL BE CONSIDERED LOST AND GIVEN TO CHARITY
We will only accept returns on some conditions:
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
Printing Mishaps:
sometimes it can happen than some printing mishaps can slip through the Quality control, in this case get in touch with us and we will sort out the matter -note that on sublimation tees , white stripes under the arms or at the seams IS NOT considered as a mishap and is a normal occurrence for sublimated garments
Wrong Size:
We will NOT accept returns if you chose the wrong size since all the sizes are clearly enumerated in metrics and imperial for all the products . The only exception is if we sent you a size that you did not order.
Change of mind:
Since all our products are made to order no return will be accepted if you change your mind. We do NOT refund or exchange any item for buyer ‘s remorse. We do not run a rental business.
Return Shipping :
Return shipping is at the customer’s charge and must be sent to our headquarters in France, both ways if its an exchange, however make sure to contact us first as we sometimes have ways for it to get dirt cheap.
We believe in good service and we think that everything in life can be solved by communication … there are no problems , only solutions ! So please always contact us first if you have any problem or question about an order .
Customs Taxes and Duties
·You may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. Customs duties and taxes are assessed, generally, if the merchandise is dutiable and the value of the item is above the threshold set by the country’s laws. You should contact your local customs office for further information, because Custom policies vary a lot from country to country. In addition, when ordering from Megacamo.com, you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the packages.
IMPORTANT NOTE ABOUT REFUNDS
I case of a refund being accepted megacamo will keep 5% of the amount paid since payment processors do not refund their commission, plus 5% penalty as all of our items are made on order and will have to be rerouted
Initial shipping fee is NON REFUNDABLE
IF YOU DON’T AGREE WITH THIS POLICY PLEASE DON’T BUY….by pressing the the “pay now” button you are bound to accept that 10% of your payment is void in case of a refund for whatever reason.